1.0 Domain 1 Roadmap: Agent Solutions (14% Weight)

Core Architectural Topics in Domain 1 (~14%)

1. Automation vs. Single-Agent vs. Multi-Agent Trade-Offs (Module 1.1)

Decide when a business problem is best solved by deterministic workflow scripts (Cloud Workflows / Dataflow), a single LLM agent, or a multi-agent system based on latency, cost, tool count, and security isolation.

2. Platform Selection: Agent Designer, CES & The ADK Bridge (Module 1.2)

Choose between turnkey low-code studio builders (Agent Designer with identity-aware Agent Search ACLs and Customer Engagement Suite) and code-first development (ADK), or bridge prototypes across both via A2A.

3. CES Hybrid Flows, Generative Playbooks & Omnichannel Voice/Chat (Module 1.3)

Combine goal-driven Generative Playbooks (steered by Exemplars) with strict Deterministic Flows, voice telephony (barge-in, SSML, redacted DTMF), and warm live-agent handoffs with AI transcript summaries.